Privacy Policy

How we handle your information

Our Commitment to Privacy

Luvico respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Last Updated: February 2026

Information We Collect

Contact Form Data

When you submit our contact form, we collect your email address and message content. This information is used only to respond to your inquiry. We do not collect name, phone number, or other personal details.

Automatic Information

We collect minimal automatic information including your IP address, browser type, and pages visited. This helps us understand how visitors use our site and improve our content.

Cookie Information

We use only essential cookies required for basic site functionality. These track your cookie consent preferences. No analytics or tracking cookies are used.

How We Use Your Information

1

To Respond to Your Inquiry

Contact form information is used exclusively to respond to your message. We do not use it for marketing or share it with third parties.

2

To Improve Our Website

We may use aggregate information about site usage to understand how our content is accessed and to make improvements to the user experience.

3

To Maintain Site Security

We may use information to detect, prevent, or address fraud, security, or technical issues and to protect our users and the integrity of our site.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely impenetrable. We cannot guarantee absolute security of any information.

Security Practices

  • Contact form data is transmitted securely
  • Essential cookies are used only for functionality
  • No sensitive financial information is collected
  • Regular security assessment and monitoring

Cookies and Tracking

Luvico uses only essential cookies necessary for basic site functionality. Specifically:

  • Consent Cookie: Stores your cookie consent preferences (accepted, rejected, or pending)
  • No Analytics: We do not use Google Analytics or other analytics tracking services
  • No Advertising Cookies: We do not use cookies for advertising or behavioral tracking
  • No Third-Party Cookies: We do not allow third-party cookies for tracking or advertising

For more detailed information about cookies, see our Cookie Policy.

Your Rights and Choices

Access Your Information

You have the right to know what personal information we hold about you. Contact us to request information about any data we may have collected from you.

Delete Your Information

You have the right to request deletion of your personal information. Contact us with your request, and we will remove your data (except where legally required to retain it).

Opt-Out of Cookies

You can reject non-essential cookies through our cookie banner. You can also manage cookie preferences in your browser settings.

Contact Us About Privacy

If you have questions about how we handle your information, contact us at [email protected] or through our contact form.

Data Retention

We retain contact form information only as long as necessary to respond to your inquiry. Generally, we retain such information for up to 30 days after responding. You may request earlier deletion of your information at any time.

Cookie consent preferences are retained to remember your choices. You can clear these preferences at any time through your browser settings or by clicking "Reject" on the cookie banner.

Third-Party Services

Luvico does not share your personal information with third parties except:

  • As required by law or legal process
  • To prevent fraud or protect the security of our site
  • With your explicit consent

We do not sell, trade, or rent your personal information. We do not engage third-party tracking or analytics services.

International Considerations

Our website is hosted in Poland and complies with Polish data protection laws and the European Union's General Data Protection Regulation (GDPR) where applicable. If you are located outside Poland, you understand that your information will be transferred to, stored in, and processed in Poland.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the site after any changes signifies your acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions or concerns about how we handle your information:

Email: [email protected]

Phone: +48 723 581 694

Address:
ul. Wrocławska 15
30-001 Kraków
Polska

Operating Hours:
Monday - Friday: 09:00 - 17:00